User-centric design is essential to successful product development, making complex new technologies easy to use. Industrial designers are central team members of every development team at Key Tech, promoting the optimal user experience. We design ergonomic form factors and user interfaces with empathy for the user to ensure the product is both accessible and enjoyable. Design concepts are rapidly communicated via sketching, rendering, and model making in order to solve the core use-related challenges. Ultimately, successful products are both pleasing and safe to use through intuitive interfaces that resonate with the user.